BidLouisiana Frequently Asked Questions
1.Who determines whether bidders are eligible to bid in BidLouisiana
auctions?
The State of Louisiana approves all BidLouisiana bidders.
2.Do bidders need special software or equipment to use BidLouisiana?
No. The BidLouisiana website can be accessed using any competent
Internet service provider and any popular browser. Faster response is
achieved with faster modems and faster Internet connections (e.g., ISDN
lines, T-1's, T-3's, etc.).
3.Who can observe auctions while in progress?
BidLouisiana will permit anyone with the State's specific consent to
watch BidLouisiana auctions in progress. An administrator observes
auctions in progress for "trouble shooting" purposes. No one may observe
an auction without the consent of the State of Louisiana and special
access privileges granted by the auction administrator.
4.Who can view auction results once an auction is over?
The BidLouisiana Results Page showing auction results is accessible to
any BidLouisiana Registrant after an auction is over.
5.What are BidLouisiana's security features?
No one can enter an auction without using their password and ID number.
BidLouisiana maintains a continuous and permanent record showing the
time, identity and activity of everyone who "hits" the website. There is
a back-up server available at all times which hosts a duplicate copy of
the BidLouisiana "code" and is capable of running all BidLouisiana
applications with relatively little set-up time.
6.What if a bidder has a computer or Internet problem during an auction?
Most technical problems are discovered when bidders practice in the trial
auction (prior to the real auction), and are rectified shortly thereafter,
usually with the assistance of Grant Street Group staff. Grant Street Group staff is
available before, during and after the auction to answer technical
questions. Usually we are able to help bidders solve their problems
immediately.
7.How does BidLouisiana communicate last minute changes in the
Guidelines to users of the BidLouisiana website?
BidLouisiana will display the changes on the "Amendments Page" for the
related auction. Whenever amendments are added, the date and time of the
most recent change is prominently displayed on the website.
8.What is the purpose of the trial auction?
It is a bidding site identical to the real auction where prospective
bidders can practice bidding and the State can check that all bidding
parameters are properly set.
9.Where can I find information about BidLouisiana auctions completed
to date?
You can see a list of BidLouisiana auctions completed to date by
clicking the "Results" button at the bottom of the BidLouisiana "Home
Page".
Go to: BidLouisiana Home Page
Please direct questions and comments to AuctionSupport@GrantStreet.com

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